Privacy Policy
Effective Date: July 15, 2025
1. Introduction
Welcome to MyHealthTracker! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how MyHealthTracker ("we," "us," or "our") collects, uses, shares, and protects your information when you visit our website, use our services, and interact with us.
By accessing or using MyHealthTracker, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
A. Personal Information (Identifiable Information):
This refers to information that can be used to identify you directly or indirectly. This may include:
- Contact Information: Name, email address, phone number, mailing address.
- Account Information: Username, password (encrypted), and other registration details.
- Health-Related Information (if applicable to your service model):
- Vital Signs: Heart rate, oxygen saturation, temperature, blood pressure, intracranial pressure.
- Medical Conditions: Information related to stroke history, atrial fibrillation, carotid artery disease, diabetes (e.g., blood glucose levels).
- Rehabilitation Progress: Data related to your physical and occupational therapy progress.
- Medication Information: Details about anticoagulants, antihypertensives, or other prescribed medications.
- Nutritional Information: Dietary preferences, hydration status, modified meal requirements.
- Cognitive & Emotional Well-being Data: Information related to stress, depression, or cognitive challenges (if collected through surveys or integrated tools).
- Activity Data: If integrated with wearable devices, data on physical activity levels.
- Demographic Information: Age, gender (optional).
- Payment Information: Billing details (processed securely by third-party payment processors, we do not store full payment card details).
- Communication Content: Records of your correspondence with us (e.g., emails, support chat transcripts).
B. Non-Personal Information (Automatically Collected Data):
When you access or use our website and services, we may automatically collect certain non-identifiable information, including:
- Device Information: IP address, device type, operating system, browser type, unique device identifiers.
- Usage Data: Pages viewed, features used, time spent on the site, referring URLs, clickstream data, interactions with content.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5 for more details).
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain Services: To deliver the core functionalities of MyHealthTracker, including personalized insights, monitoring features, and access to resources.
- To Personalize Your Experience: To tailor content, recommendations, and services to your specific health profile and needs.
- To Improve Our Services: To understand how users interact with our platform, troubleshoot issues, develop new features, and enhance overall user experience.
- For Communication: To send you important updates, notifications related to your health data (e.g., vital sign alerts), administrative messages, and information about our services.
- For Customer Support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.
- For Research and Development (Aggregated/Anonymized Data): To conduct research, analysis, and statistical studies to improve stroke recovery and prevention strategies. This is always done using anonymized or aggregated data that cannot identify you personally.
- For Security and Fraud Prevention: To protect our services and users from fraudulent activities, unauthorized access, and other security threats.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, and governmental requests.
- For Marketing and Promotional Purposes (with consent where required): To send you marketing communications about products, services, and offers that may be of interest to you. You can opt-out of these communications at any time.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: We may share your information with third parties when you provide us with explicit consent to do so.
- With Service Providers: We engage trusted third-party service providers who perform functions on our behalf (e.g., hosting, data analytics, payment processing, email delivery, customer support). These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.
- For Legal Reasons: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing in connection with the service, or (d) protect the personal safety of users of the service or the public.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for research, analytical, or marketing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
- Cookies: Small data files placed on your device. We use session cookies (temporary, erased when you close your browser) and persistent cookies (remain on your device until deleted or they expire).
- Web Beacons/Pixels: Small electronic files that permit us to count users who have visited certain pages or opened emails.
We use cookies for purposes such as:
- Authenticating users and remembering preferences.
- Analyzing website traffic and usage patterns.
- Facilitating security features.
- Tailoring content and advertising.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Data Security
We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest (where appropriate).
- Access controls and authentication procedures.
- Regular security audits and vulnerability assessments.
- Secure data centers.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for fulfilling our legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
8. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to Be Forgotten): You have the right to request that we delete your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request in accordance with applicable data protection laws.
9. Children's Privacy
Our service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the service after any modifications constitutes your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or our practices, please contact us:
- By Email: info@securesecant.com